A 16-bit driver can install and work on a 12 to 14 year old WinXP PC using onboard. You may notify us by contacting us at customer service or filling in and submitting this form. ID suggest you connect the USB dongle uninstall the drivers re-boot plug in the dongle and reboot this should force the computer to re-install the drivers hopefully : SPOS: Even if you havent already dont forget to try another USB socket to Make sure that the user you are using is not Duff. Installing HASP HL Device Driver after installing EchoView: Start Windows log in as Administrator download a HASP driver from EchoView. Some things have not changed like the control tools we offer to help you manage your experiences with us.A 16-bit driver can install and work on a 12 to 14 year-old WinXP PC using the onboard.You can notify us by contacting us at customer care or completing and submitting this form.Id suggest you unplug your USB dongle uninstall the drivers re-boot plug in your dongle and start again - this should force your PC to re-install the drivers hopefully :spos: Also in case you havent already dont forget to try a different USB socket to make sure the one you are using isnt duff.To install the HASP HL device driver after you have installed Echoview: Start Windows log in as an administrator Download a HASP driver from the Echoview.Some things havent changed like the control tools we provide to help you manage your experience with us.